Remote work has transformed the professional landscape, offering opportunities and challenges across industries, including the Banking, Financial Services, and Insurance (BFSI) sectors. As the world increasingly embraces flexible work models, it’s essential to understand how remote work impacts individuals differently based on their career stages. These impacts are nuanced for women and often depend on their organisational experience level and seniority.
While remote work has been hailed as a game-changer for balancing personal and professional life, especially for women juggling family responsibilities, its influence on career development is less clear-cut. Research shows that the effects of working from home (WFH) vary significantly between junior and senior women professionals. Junior women often face reduced access to mentorship and slower professional growth. In contrast, senior women tend to benefit from fewer interruptions and can focus on their productivity without the burden of mentoring, which is often an invisible and under-rewarded responsibility.
In this article, we’ll explore how remote work affects women at different stages of their careers and offer actionable insights into how companies can help women thrive, regardless of their seniority.
For junior women professionals, remote work can be a mixed blessing. On the one hand, it offers flexibility and the potential for a better work-life balance. On the other hand, it can impair professional development, especially in roles that rely heavily on mentorship, feedback, and on-the-job learning.
A study involving software engineers at a Fortune 500 company found that junior women, particularly those new to the company, received significantly less mentorship and feedback when working remotely than their in-office counterparts. Before the shift to remote work, junior women who sat near their colleagues in a single office building received 51% more feedback than those who were part of teams spread across multiple buildings. Proximity fostered mentorship through casual interactions and made it easier for junior women to ask questions and seek colleague guidance.
This mentorship is crucial for career advancement. Early-career professionals, especially in technical roles like software engineering, rely on frequent feedback to grow their skills, refine their work, and learn the subtleties of navigating workplace dynamics. Junior women miss learning opportunities without in-person interaction from overhearing conversations, participating in impromptu discussions, and receiving real-time guidance.
For senior women, remote work presents different challenges and opportunities. On one hand, working from home allows them to focus on producing more output without the constant interruptions of office life. A key finding from the same research showed that senior women who worked remotely produced twice as much work as their in-office peers because they were less engaged in mentoring and feedback to junior colleagues.
However, this increased productivity comes at a cost. Senior women tend to take on more mentorship responsibilities in an office setting, which can detract from their work and reduce their output. While mentorship is essential for team development, it is often seen as "invisible work" - undervalued and under-rewarded in formal performance evaluations. As a result, senior women who spend significant time mentoring junior colleagues may see fewer pay raises and promotions compared to their male counterparts, who tend to take on fewer mentoring duties.
This imbalance is particularly concerning because it reinforces existing gender biases in the workplace. Senior women are often expected to provide support and guidance, even at the expense of their career progression. When they work remotely, they can focus more on their output, but the loss of in-person mentorship impacts the development of the next generation of women leaders.
The challenges and benefits of remote work are not one-size-fits-all. An employee's career stage determines how they experience remote work. Here’s a closer look at how different stages are impacted:
One of the most significant challenges for women, especially senior women, in remote work environments is the issue of invisible work. Tasks such as mentoring, team-building, and emotional support often go unnoticed and unrewarded, yet these contributions are critical to the team's success. Women disproportionately take on this invisible work, hindering their career progression while benefiting the organisation.
To address this imbalance, companies need to make invisible work visible. This can be done by:
As remote work becomes a permanent fixture in many organisations, creating a system that supports women at every stage of their careers is critical. The impact of remote work on women is not fixed - it depends on the management practices and reward systems in place. Companies that take proactive steps to support women, from junior employees to senior leaders, will be better positioned to retain top talent and foster an inclusive, equitable workplace.
The shift to remote work has fundamentally changed how we work, and its effects on women are complex and multifaceted. For junior women, the challenge is maintaining access to mentorship and professional development opportunities. For senior women, the challenge lies in balancing productivity with the invisible work of mentoring and team-building.
Organisations can help all women thrive in remote work by addressing these challenges head-on and creating inclusive policies that support women at every career stage. The key is to ensure that mentorship, feedback, and recognition do not fall by the wayside simply because employees are no longer in the same physical space.
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Disclaimer: The views and opinions expressed in the articles are those of the author and do not necessarily reflect the policy or position or the opinion of the organization that she represents. No content by the author is intended to malign any religion, ethnic group, club, organization, company, individual, or anyone.